20 February, 2006

A Moving Company for the Return Trip

We have learned a lot this past year, about ourselves and about various things going on around us. At least Darin and I have. The kids will see, someday, that they have learned something, too. I don't have time this morning to go through everything we have learned, but we have learned a lot about moving.

The worst thing you can do to find a mover is to go to a web site that says if you enter your information, then they will have movers send bids to you. Most of the offers you will get will be from moving companies that are not entirely legitimate.

The best place to start is with your local phone book, or the phone book of the place where you are going, and often the yellow pages can be seen on the web now.

Also, there are several "accreditation"-type groups for movers, so it is also possible to find lists of moving companies from their web sites, such as www.fidi.com. There is also RIM (Registered International Mover, info at http://www.promover.org/education/rim.htm) Certification, OMNI (Overseas Movers Network International) Membership, and ISO 9002 Certification.

We filled out one of the on-line forms, but I didn't want to rely on that with the problems we had with moving companies before. I also wrote directly to several movers from the accreditation sites and from the local phone book.

For the companies that responded to the on-line form, we found problems when I looked them up on-line. One of the companies, Unitrans International Inc., had its license pulled by the US Government, and other companies owned by the same people were under investigation for money laundering. When we wrote back to the company to ask for an explanation, we were told, after about a week of not hearing from them, that it was another company using their name, and they were completely in the clear. I told Darin that even if her story was true, it didn't bode well that it took her a week to answer our email question.

We also had some interest from a company called Wheaton. Though they don't seem to be under investigation, they also are not very responsive when we ask questions.

Though you shouldn't hire a company only based on the web, the web is a very powerful tool for checking on a moving company. Do a Google Search. Check out sites like MovingScam.com. There are a lot of really bad companies out there. After reading some of the stories on these sites, I feel very grateful that we only lost money on the move over here, and not everything we own. Another place to check on international movers is with the Federal Maritime Commission. Their FAQ on movers: http://www.fmc.gov/home/faq/index.asp?F_CATEGORY_ID=18.

The company we are going to hire to get us back to the States is Security Storage Company at www.wemove4u.com. They are fully licensed, gave us a great rate, and have been very responsive to emails. They also come very highly recommended on several web sites.

And they take credit cards. Though not a sure-fire test, I suppose, it is something we have noticed. A lot of the moving companies out there don't take credit cards. We think this is directly related to how they do business. For example, if we had put down a deposit with Sea & Air Cargo on our credit card, and then they didn't show up when promised, we could have simply called the credit card and cancelled. Our new moving company doesn't need a deposit -- we pay when they show up. And we can put it all on the credit card if we want.

We hope to get the container delivery scheduled very soon, and airline tickets bought. Hopefully, we'll hear from our real estate agent today also. I feel sometimes that I won't be able to keep my head above water because everything is changing so quickly. When 2006 began, I thought we would be in the country for another 2 years, and now we could be flying back to the States in less than a month. At least we never finished unpacking. Maybe deep down inside we had seen all this coming all along.

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